Call Centre Manager

Job Type Permanent
Job ID 16884


Title:   Call Centre Manager
Location: Newmarket, ON
Type: Full Time, Permanent
Salary + Bonus
Remote; No




Our Client offers insurance solutions across Ontario while growing to include all of Canada. Contracted with over 30 carriers


Roles and Responsibilities


Sales Activities

  • Personal sales

Sales Support Activities

  • Sales support for Advisors

 Managerial Activities

  • Coordinate processes on lead management
  • Schedule leads for Advisors
  • Set objectives, analyze call center metrics, ensure that the company and staff meet goals and provide reliable, efficient support for customers.
  • *Other duties as assigned
  • **Cover/assist other office positions during vacation, days off or high workflow periods

 Qualifications and Education Requirements  

  • Must have LLQP license,
  • 2 years of Insurance sales experience (minimum of 100 apps)
  • Must have minimum 6 months experience of call center Insurance sales.
  • Previous Management experience an asset.

 Preferred Skills  

  • Highly organized, advanced computer skills
  • Additional language preferred but not required.

Special Instructions

  • They would like to have their Personality Assessment test sent to them before we ok an interview with the candidate. They will supply the link for this.
  • They would like candidate to pass their telephone screening test given to all potential employees. They will provide.


If you have the skills and experience that we are looking for to be successful in this role please apply online, email or fax your resume to Masood Noor.

fax to 416-495-8487

We are an equal opportunity Employer

Apply Online