IT Specialist

Job Type Permanent
Job ID 16883

Title:   IT Specialist
Location: Newmarket, ON
Type: Full Time, Permanent
Salary +Bonus
Remote; No



Our client offers insurance solutions across Ontario while growing to include all of Canada. Contracted with over 30 carriers


Role and Responsibilities  

  • Review, customize, enhance, and expand CRM using Vtiger software platform.
  • Train Advisors, staff, and Management on using custom CRM.
  • This includes managing users, generating reports (including ad-hoc), ensuring sufficient backups, Acceptance Testing, administering disaster recovery plans and creating support documentation for maintenance procedures.
  • Design mobile apps
  • Design quotation software
  • Troubleshoot end user hardware and software issues. • Analyze end user requirements and make recommendations.
  • Other projects as assigned.

 Qualifications and Education Requirements  

  • Must have experience with Vtiger software.
  • Must have experience designing mobile apps.
  • Web design and coding experience would be an asset.
  • Project management certification or experience preferred

 Preferred Skills  

  • Ability to work well in a team environment and servicing IT users.
  • Strong writing, troubleshooting and communication skills.
  • Self-motivation, strong organizational skills, ability to multi-task in a fast-paced, dynamic environment.
  • Strong problem-solving skills  

Special Instructions

  • They would like some sort of test implemented on Vtiger to judge their knowledge as this is extremely important that they be well versed in this software.
  • They would like to have their Personality Assessment test sent to them before we ok an interview with the candidate. They will supply the link for this.
  • They would like candidate to pass their telephone screening test given to all potential employees. They will provide.


If you have the skills and experience that we are looking for to be successful in this role please apply online, email or fax your resume to Masood Noor.

fax to 416-495-8487

We are an equal opportunity Employer

Apply Online