IT Administrator/Support

Job Type Temporary
Job ID 16810
Salary $40.00
Job Description


Our client is a manufacturer of high-speed automated packaging machinery. They are looking for an experienced IT support/Administrator.

Temp to permanent (after 3 months of probation)

Payrate: $38.00 to $40.00 per hour

Location: Mississauga rd/401 (Mississauga)



Reporting to the Group IT Manager and the Managing Director Americas, the IT Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure.
 Management of company network including:
o Spam Titan
o Active Directory
o Network credentials
o Maintain address lists for users
o Set up & maintain security
o Installation and knowledge of: MS Office, CAD Application, PDM/ERP Applications
 Maintain Servers
o Ensure software is up to date
o Disaster recovery plan in place for all servers
o Maintain documented config of firewall
 Email System
o Maintenance of Exchange Server
o Creation of email clients
o Maintenance of groups
 Backups
o Maintain server backups in accordance with policy outlined in Disaster Recovery Plan
o Veeam backup software
 Maintenance
o Maintain Inventory of IT assets
o Maintenance of the HUB and other company information sites
o Documentation of all IT Changes
o Consistent maintenance of Disaster Recovery and IT Databases
o Ensure software compliancy for all users
o Maintain users for GoToMeeting, GoToMyPc, ShareFile, GoToAssistant
 Virtual technology
o Assist & support virtual workstations and servers
o Set up Clients
o Maintain accounts
o Maintain Security
 Computer Images
o Create & Maintain current images for deployment of user workstations and servers
o Maintain current templates for virtual servers / machines

 Computer Images
o Create & Maintain current images for deployment of user workstations and servers
o Maintain current templates for virtual servers / machines
 Printers / Plotters
o Procurement of required equipment
o Maintain rental contracts
o Keep accurate track of inventory
o Tag equipment and keep current
 IT Expenses & Budgets
o Make purchases
o Record all purchases in Quicken
o Process invoices on time – weekly
o Process expense reports biweekly/monthly
o Assist in estimating budgets
- Most work is performed in an office environment with occasional trips to employee stations
- Most of work is done while sitting down. Occasional need to stand and talk
- Works with computer for prolonged periods of time


- This position is a position of trust and responsibility. Long working hours may be necessary on occasion in order to comply with deadlines (internal and external).
This position requires the employee to attend work properly groomed and dressed according to the position. Mpac Langen attire is mandatory at all times
o 100% adherence to Mpac Langen dress code policy is mandatory
- Behaves in a professional and courteous manner

- Submit expense claims on Concur software in a timely manner
- Responsible use of company credit card and monitoring card balance


- 5-8 years in System Admin / support role
- Strong understanding of Customer Service
- Detail orientated
- Sense of urgency
- Maintain clean, safe work environment
- Willing to respond to emergencies 24/7
- Prompt response time to inquires
- Behaves Ethically — Ensures own behaviour and team members’ behaviour is consistent with Mpac Langen standards and aligns with the values of the organization.
- Impact and influence — works effectively with and through others including where no formal authority exists
- Achievement Motivation — results oriented. Sets high standards and objectives
- Communicate Effectively— Speak, listen and write in a clear, thorough and timely manner.
- Negotiating – presents positions in a reasoned manner, seeks win-win outcomes but understands when to say no.
- Team Leadership — effective at building support, thinks team first, promotes success in terms of team as well as individual success, and is adept at creating a shared vision.
- Decision-making — Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
- Organize— Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
- Problem Solving— Assesses problematic situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations.
- Hands-on approach, ready to “roll-up his/her sleeves” and stay close to the action.


If you have the skills and experience that we are looking for to be successful in this role please apply online, email or fax your resume to Heather Boreham

fax to 416-495-8487

We are an equal opportunity Employer


Apply Online